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        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"517\" class=\"elementor elementor-517\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f05c819 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f05c819\" data-element_type=\"section\" data-e-type=\"section\" id=\"page-title-banner\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b851362\" data-id=\"b851362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-889e5bb elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"889e5bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Privacidade<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fdadce4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fdadce4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8f18a25\" data-id=\"8f18a25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a985ff elementor-widget elementor-widget-text-editor\" data-id=\"8a985ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Data efectiva: 13\/04\/2025<\/strong><\/p><p>FullyOps - Digitaliza\u00e7\u00e3o de Processos, Lda. (\"<strong>a FullyOps<\/strong>\u201c, \u201c<strong>n\u00f3s<\/strong>\u201c, \u201c<strong>n\u00f3s<\/strong>\", ou \"<strong>nosso<\/strong>\") est\u00e1 empenhada em proteger a privacidade e os dados pessoais dos seus clientes, visitantes do s\u00edtio Web e utilizadores da plataforma. A presente Pol\u00edtica de Privacidade descreve a forma como recolhemos, utilizamos, armazenamos e partilhamos dados pessoais atrav\u00e9s do nosso s\u00edtio Web (<a href=\"https:\/\/fullyops.com\">https:\/\/fullyops.com<\/a>), plataforma de nuvem e servi\u00e7os relacionados.<\/p><div>\u00a0<\/div><h3>1. Controlador e informa\u00e7\u00f5es de contacto<\/h3><p>A entidade respons\u00e1vel pelo tratamento dos seus dados pessoais \u00e9:<\/p><p><strong>FullyOps - Digitaliza\u00e7\u00e3o de Processos, Lda.<\/strong><br \/>Rua Monte do Rio 165 Ponte<br \/>4805-289 Guimar\u00e3es, Portugal<br \/><strong>Correio eletr\u00f3nico:<\/strong> hello@fullyops.com<\/p><h3>2. Que dados pessoais recolhemos<\/h3><p>Podemos recolher as seguintes categorias de dados pessoais:<\/p><ul data-spread=\"false\"><li><p><strong>Dados de identifica\u00e7\u00e3o<\/strong>: Nome, nome da empresa, cargo<\/p><\/li><li><p><strong>Dados de contacto<\/strong>: Endere\u00e7o de correio eletr\u00f3nico, n\u00famero de telefone<\/p><\/li><li><p><strong>Informa\u00e7\u00f5es de fatura\u00e7\u00e3o<\/strong>: N\u00famero de IVA da empresa, endere\u00e7o de fatura\u00e7\u00e3o, dados de pagamento (processados via Stripe)<\/p><\/li><li><p><strong>Dados t\u00e9cnicos<\/strong>: Endere\u00e7o IP, tipo e vers\u00e3o do navegador, sistema operativo, tipo de dispositivo<\/p><\/li><li><p><strong>Dados de utiliza\u00e7\u00e3o<\/strong>: P\u00e1ginas visitadas, tempos de acesso, utiliza\u00e7\u00e3o de funcionalidades da plataforma<\/p><\/li><li><p><strong>Dados de suporte<\/strong>: Mensagens enviadas atrav\u00e9s de formul\u00e1rios, chat ou correio eletr\u00f3nico<\/p><\/li><li><p><strong>Dados de marketing<\/strong>: Prefer\u00eancias, intera\u00e7\u00f5es de campanhas, participa\u00e7\u00e3o em boletins informativos<\/p><\/li><\/ul><h3>3. Como recolhemos os dados pessoais<\/h3><p>Recolhemos os seus dados atrav\u00e9s de:<\/p><ul data-spread=\"false\"><li><p>Formul\u00e1rios preenchidos no nosso s\u00edtio Web (por exemplo, pedidos de demonstra\u00e7\u00e3o, contacto)<\/p><\/li><li><p>Cria\u00e7\u00e3o e utiliza\u00e7\u00e3o da conta na plataforma<\/p><\/li><li><p>Cookies e tecnologias de rastreio<\/p><\/li><li><p>Intera\u00e7\u00f5es de apoio ao cliente<\/p><\/li><li><p>Ferramentas de an\u00e1lise e utiliza\u00e7\u00e3o<\/p><\/li><\/ul><h3>4. Finalidades e fundamentos jur\u00eddicos do tratamento<\/h3><div>\u00a0<\/div><table><tbody><tr><th>Objetivo<\/th><th>Base jur\u00eddica<\/th><\/tr><tr><td>Fornecer acesso \u00e0 nossa plataforma e servi\u00e7os<\/td><td>Execu\u00e7\u00e3o do contrato<\/td><\/tr><tr><td>Criar e gerir contas de utilizador<\/td><td>Execu\u00e7\u00e3o do contrato<\/td><\/tr><tr><td>Responder a inqu\u00e9ritos e pedidos de apoio<\/td><td>Interesse leg\u00edtimo<\/td><\/tr><tr><td>Enviar actualiza\u00e7\u00f5es de produtos e not\u00edcias<\/td><td>Consentimento<\/td><\/tr><tr><td>Analisar a utiliza\u00e7\u00e3o do produto e melhorar o desempenho<\/td><td>Interesse leg\u00edtimo<\/td><\/tr><tr><td>Garantir a seguran\u00e7a da plataforma e evitar fraudes<\/td><td>Interesse leg\u00edtimo<\/td><\/tr><tr><td>Cumprir as obriga\u00e7\u00f5es legais e fiscais<\/td><td>Obriga\u00e7\u00e3o legal<\/td><\/tr><\/tbody><\/table><p>Pode retirar o seu consentimento em qualquer altura, contactando-nos.<\/p><div>\u00a0<\/div><h3>5. Partilha de dados pessoais<\/h3><p>Podemos partilhar dados com:<\/p><ul data-spread=\"false\"><li><p><strong>Prestadores de servi\u00e7os<\/strong>: AWS (alojamento), Google Cloud Services (alojamento) Stripe (pagamento), Pipedrive (CRM) e Google Analytics (ferramentas de an\u00e1lise)<\/p><\/li><li><p><strong>Autoridades legais<\/strong>, quando exigido por lei<\/p><\/li><li><p><strong>Parceiros e revendedores<\/strong>, no \u00e2mbito da presta\u00e7\u00e3o de apoio e de demonstra\u00e7\u00f5es<\/p><\/li><\/ul><p>Todos os terceiros s\u00e3o contratualmente obrigados a cumprir as normas do RGPD.<\/p><h3>6. Transfer\u00eancias internacionais de dados<\/h3><p>Alguns parceiros podem processar dados fora do Espa\u00e7o Econ\u00f3mico Europeu (EEE). Nesses casos, a FullyOps garante a conformidade atrav\u00e9s de:<\/p><ul data-spread=\"false\"><li><p>Aprovado pela UE <strong>Cl\u00e1usulas contratuais-tipo (CCP)<\/strong><\/p><\/li><li><p>Decis\u00f5es de adequa\u00e7\u00e3o da Comiss\u00e3o Europeia (por exemplo, para o Reino Unido)<\/p><\/li><\/ul><h3>7. Conserva\u00e7\u00e3o de dados<\/h3><div>\u00a0<\/div><table><tbody><tr><td style=\"text-align: center;\"><strong>Tipo de dados<\/strong><\/td><td style=\"text-align: center;\"><strong>Per\u00edodo de conserva\u00e7\u00e3o<\/strong><\/td><\/tr><tr><td>Dados de conta e de acesso<\/td><td>Enquanto a conta estiver ativa<\/td><\/tr><tr><td>Fatura\u00e7\u00e3o e registos legais<\/td><td>10 anos (lei portuguesa)<\/td><\/tr><tr><td>Dados de marketing<\/td><td>At\u00e9 ser retirada a autoriza\u00e7\u00e3o<\/td><\/tr><tr><td>Dados de apoio ao cliente<\/td><td>At\u00e9 3 anos<\/td><\/tr><\/tbody><\/table><p>Eliminamos ou tornamos an\u00f3nimos os dados de forma segura ap\u00f3s o fim do per\u00edodo de reten\u00e7\u00e3o.<\/p><div>\u00a0<\/div><h3>8. Os seus direitos<\/h3><p>Nos termos do RGPD, o utilizador tem o direito de:<\/p><ul data-spread=\"false\"><li><p>Aceder aos seus dados pessoais (art. 15.\u00ba)<\/p><\/li><li><p>Corrigir dados inexactos ou incompletos (art. 16.\u00ba)<\/p><\/li><li><p>Solicitar a elimina\u00e7\u00e3o dos seus dados (art. 17.\u00ba)<\/p><\/li><li><p>Limitar o tratamento (art. 18.\u00ba)<\/p><\/li><li><p>Portabilidade dos dados (art. 20.\u00ba)<\/p><\/li><li><p>Obje\u00e7\u00e3o ao tratamento (art. 21.\u00ba)<\/p><\/li><li><p>Retirar o consentimento em qualquer altura<\/p><\/li><\/ul><p>Contacte-nos em [Inserir e-mail] para exercer estes direitos.<\/p><h3>9. Queixas<\/h3><p>Se considerar que os seus direitos n\u00e3o est\u00e3o a ser respeitados, pode apresentar uma queixa junto de<\/p><p><strong>Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados (CNPD)<\/strong><br \/>Rua de S\u00e3o Bento, n\u00ba 148-3\u00ba, 1200-821 Lisboa<br \/>Correio eletr\u00f3nico: <a>geral@cnpd.pt<\/a><br \/>S\u00edtio Web: <a>www.cnpd.pt<\/a><\/p><h3>10. Cookies e tecnologias de rastreio<\/h3><p class=\"p1\">Utilizamos cookies e tecnologias semelhantes para melhorar a sua experi\u00eancia no nosso s\u00edtio Web. Estas tecnologias ajudam-nos a:<\/p><ul><li><p class=\"p1\">Melhorar a navega\u00e7\u00e3o e a experi\u00eancia do utilizador<\/p><\/li><li><p class=\"p1\">Medir o tr\u00e1fego e as intera\u00e7\u00f5es do s\u00edtio Web<\/p><\/li><li><p class=\"p1\">Apoiar as nossas campanhas de marketing<\/p><\/li><\/ul><p class=\"p1\">Pode gerir as suas prefer\u00eancias de cookies atrav\u00e9s das defini\u00e7\u00f5es do seu browser. Note-se que a desativa\u00e7\u00e3o dos cookies pode afetar a funcionalidade do nosso s\u00edtio Web<\/p><h3>11. Seguran\u00e7a dos dados<\/h3><p>Adoptamos medidas de seguran\u00e7a padr\u00e3o da ind\u00fastria, incluindo:<\/p><ul data-spread=\"false\"><li><p>Encripta\u00e7\u00e3o HTTPS<\/p><\/li><li><p>Servidores e armazenamento de dados seguros<\/p><\/li><li><p>Controlo de acesso e procedimentos internos de prote\u00e7\u00e3o de dados<\/p><\/li><\/ul><h3>12. Actualiza\u00e7\u00f5es da presente pol\u00edtica<\/h3><p>Poderemos atualizar esta pol\u00edtica sempre que necess\u00e1rio. As altera\u00e7\u00f5es materiais ser\u00e3o comunicadas no nosso s\u00edtio Web ou por correio eletr\u00f3nico.<\/p><p><strong>\u00daltima atualiza\u00e7\u00e3o:<\/strong> 18\/04\/2025<\/p><div><hr \/><\/div><h3>13. Contacto<\/h3><p>Se tiver d\u00favidas ou pedidos relacionados com esta pol\u00edtica, contacte:<\/p><p><strong>FullyOps, Lda.<\/strong><br \/>Rua Monte do Rio 165 Ponte<br \/>4805-289 Guimar\u00e3es, Portugal<br \/>\ud83d\udce7 Correio eletr\u00f3nico: privacy@fullyops.com<\/p><div><hr \/><\/div><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>",
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